1. Introduction
Welcome to vivavastraaa.com (“we”, “our”, “us”). These Terms & Conditions govern your use of our website and the purchase of products from our online store.
By accessing this website or placing an order, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our website.
2. Eligibility
By using this website, you confirm that:
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You are at least 18 years old, or
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You are using the website under the supervision of a parent or legal guardian.
We reserve the right to refuse service to anyone for lawful reasons.
3. Products & Descriptions
We make every effort to display product colors, images, and descriptions accurately. However:
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Actual colors may vary depending on your device screen.
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Minor variations in design, stitching, or shade may occur.
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All product measurements are approximate.
We reserve the right to modify or discontinue products without prior notice.
4. Pricing & Payments
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All prices are listed in Sri Lankan Rupees (LKR) unless otherwise stated.
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Prices are subject to change without notice.
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We reserve the right to cancel orders if pricing errors occur.
Payments may be made via approved payment methods available on our website (e.g., card payments, bank transfers, Cash on Delivery if offered).
We reserve the right to refuse or cancel suspicious or fraudulent transactions.
5. Order Acceptance & Cancellation
Once an order is placed:
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You will receive an order confirmation email or message.
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This confirmation does not guarantee acceptance of your order.
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We reserve the right to cancel orders due to stock unavailability, pricing errors, or suspected fraud.
If payment has already been made for a canceled order, a refund will be processed.
6. Shipping & Delivery
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Delivery timelines are estimates and may vary due to courier delays or unforeseen circumstances.
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We are not responsible for delays caused by third-party courier services.
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Customers must provide accurate shipping details. We are not responsible for delivery failures due to incorrect information.
Shipping fees (if applicable) will be displayed at checkout.
7. Returns & Refunds
Returns and refunds are governed by our separate Return & Refund Policy, available on our website.
We reserve the right to reject return requests that do not comply with our policy.
8. Intellectual Property
All content on vivavastraaa.com, including:
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Logos
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Product images
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Website design
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Text content
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Graphics
are the property of VivaVastraaa and are protected under applicable intellectual property laws.
You may not copy, reproduce, distribute, or use our content without written permission.
9. User Conduct
You agree not to:
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Use the website for unlawful purposes
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Attempt to hack, disrupt, or damage the website
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Provide false information
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Engage in fraudulent activities
We reserve the right to suspend or terminate accounts that violate these terms.
10. Limitation of Liability
To the maximum extent permitted by law:
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We are not liable for indirect, incidental, or consequential damages arising from the use of our website or products.
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Our total liability shall not exceed the amount paid for the purchased product.
11. Privacy
Your use of this website is also governed by our Privacy Policy, available on vivavastraaa.com.
12. Force Majeure
We shall not be held liable for delays or failure to perform obligations due to events beyond our reasonable control, including but not limited to natural disasters, strikes, government restrictions, or technical failures.
13. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of Sri Lanka. Any disputes shall be subject to the exclusive jurisdiction of the courts of Sri Lanka.
14. Changes to Terms
We reserve the right to update or modify these Terms & Conditions at any time. Continued use of the website after changes are posted constitutes acceptance of the updated terms.